Contact Us

We are always delighted to hear from you!

You can contact us by:

Emailing us: [email protected]

Chatting with us: Click on the webchat icon (“We’re Online“) in the right hand margin of this page.

Writing to us:  Sterling Mint, PO Box 4789, Copthall House, King Street, Newcastle, ST55 9JD

Message us on Social Media:



Talking to us: Whilst you can call us on 0333 234 3425, we are experiencing very significant call volumes and you might have a long wait for which we apologise. You will be able to reach us much more quickly by contacting us via webchat.

If you have any suggestions as to how we could improve the service we provide or, in the unhappy event you have a complaint, our Managing Director would be delighted to hear from you personally. You can contact him at [email protected].

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